We’ve updated our Privacy Policy below. These updates apply to individuals located in the European Economic Area, UK, and Switzerland. If you reside outside those areas, this version of our Privacy Policy applies to you.
We at Campaings, by Launch.bz ltd (together with our affiliates, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, “Services”). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.
If you live in the UK, European Economic Area (EEA) or Switzerland, Campaigns, LAUNCH.BZ ltd, with its registered office at Whitley Road, Dewsbury, WF12 0LR is the controller and is responsible for the processing of your Personal Data as described in this Privacy Policy.
We collect personal information relating to you (“Personal Information”) as follows:
Personal Information You Provide: We collect Personal Information if you create an account to use our Services or communicate with us as follows:
Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):
We may use Personal Information for the following purposes:
Aggregated or De-Identified Information. We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes.
In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available.
We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.
In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law:
We’ll retain your Personal Data for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:
Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
You can exercise some of these rights through your Campaigns account. If you are unable to exercise your rights through your account, please Open a Support Ticket.
Please note these rights may be limited, for example if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information that we are required by law or have compelling legitimate interests to keep.
We hope that we are able to address any questions or concerns you may have. If you have any unresolved complaints with us or our Data Protection Officer, you can reach out to the Irish Data Protection Commissioner as our lead supervisory authority, or your local supervisory authority. For any unresolved complaints relating to the UK you can reach out to the Information Commissioner's Office and for Switzerland, to the Federal Data Protection and Information Commissioner.
Our Service is not directed to children under the age of 13. Campaigns does not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to Campaigns through the Service, please Open a Support Ticket.
We will investigate any notification and if appropriate, delete the Personal Information from our systems. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.
When we process your Personal Data for the purposes described above, we rely on the following legal bases:
Purpose of processing | Type of Personal Data processed, depending on the processing activity: | Legal basis, depending on the process activity: |
To provide and maintain our Services |
| Where necessary to perform a contract with you, such as processing a user’s prompts to provide a response. |
To improve and develop our Services and new features and conduct research |
| Where necessary for our legitimate interests and those of third parties and broader society, including in developing, improving, or promoting our Services, such as when we train and improve our models. |
To communicate with you, including to send you information or marketing about our Services and events |
| Where necessary to perform a contract with you, such as processing your contact information to send you a technical announcement about the Services. Your consent when we ask for it to process your Personal Data for a specific purpose that we communicate to you, such as processing your contact information to send you certain forms of marketing communications. |
To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our systems and Services |
| Where necessary to comply with a legal obligation. Where we are not under a specific legal obligation, where necessary for our legitimate interests and those of third parties, including in protecting our Services from abuse, fraud, or security risks, such as processing data from security partners to protect against fraud, abuse and security threats in our Services. |
To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, us, our affiliates, or any third party |
| Where necessary to comply with a legal obligation, such as retaining transaction information to comply with record-keeping obligations. Where we are not under a specific legal obligation, where necessary for our legitimate interests and those of third parties and broader society, including in protecting our or our affiliates’, users’, or third parties’ rights, safety, and property, such as analysing log data to identify fraud and abuse in our Services. |
We will transfer your Personal Data to recipients outside of the EEA, Switzerland and the UK for the purposes described in this Privacy Policy. If you are based in the EEA, Switzerland or the UK and your Personal Data is transferred to a third country, that third country may not offer the same level of data protection as your home country. However, we transfer Personal Data pursuant to applicable data protection laws. To transfer your Personal Data outside of the EEA, Switzerland or the UK, we rely on the European Commission’s adequacy decisions on certain countries and, for other jurisdictions, we rely on the Standard Contractual Clauses as approved by the European Commission and any applicable country addenda. For more information on or to obtain a copy of the appropriate safeguards we have in place, please Open a Support Ticket.
By using our Services, you understand and acknowledge that your Personal Data will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.
Please Open a Support Ticket if you have any questions or concerns not already addressed in this Privacy Policy.